Free shipping on US orders $50 & Up
Free shipping on US orders $50 & Up
Free shipping on US orders $50 & Up
Free shipping on US orders $50 & Up
Free shipping on US orders $50 & Up
Free shipping on US orders $50 & Up
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Returns & Refund Policy
Thank you for shopping with us. We want to ensure your complete satisfaction with every purchase made from our store. If you are not entirely satisfied with your order, we are here to help.
30-Day Returns and Refunds
We offer a 30-day return policy, starting from the date of delivery, for all eligible items. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also have any tags, labels or protective covers intact. Please note that certain items, such as custom-made or personalised products, are exempt from being returned.
Final Sale Items
Some discounted or clearance items are marked Final Sale before purchase. These items cannot be returned or exchanged for change of mind, including size or colour preference. Please review product descriptions and measurements carefully before ordering.
Discounted items that are not marked Final Sale remain eligible for our standard return policy.
Final Sale restrictions do not limit your rights concerning damaged, defective, incorrect or misdescribed goods, or any cancellation, return, refund or warranty rights required by applicable law.
Return Processing Fee
Please note that a return processing fee may be deducted from your refund amount. This fee helps us cover the costs associated with processing and handling returns.
International Orders
For international orders, the customer is responsible for covering the return shipping costs. Please contact our customer support team to initiate the return process. We recommend using a trackable shipping method to ensure that the item reaches us safely.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Late or Missing Refunds
If you have not received your refund within the specified timeframe, please check your bank account or credit card statement again. It may take some time for the refund to be officially posted by your financial institution. If you have done all of this and still have not received your refund, please contact our customer support team for further assistance.
Contact Us
If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience.
Note: This return policy is subject to change without prior notice. Please refer to the return policy on our website at the time of your purchase for the most up-to-date information.
Thank you for shopping with us.